Losing hearing aids can be a real pain for both your customers and for your audiology practice. There’s a sense of despair that your customers feel when they lose something important. By the time they’ve reached out to your office they’ve probably retraced their steps 100 times trying to find it. Sure, they may have bought insurance or an extended warranty. It may even be covered under the manufacturer’s warranty. While that certainly helps to soften the blow, it’s still a major inconvenience for your customer.
For your office, it can be just as inconvenient. Your office will likely be the one dealing with the manufacturer or insurance company to file the claim. You’ll likely have to schedule another appointment to fit the new hearing device on your customer. Even if you charge a small fee for the hassle of dealing with the replacement, this is still a pretty bad use of your time.
Here at Ear Gear, our mission is to help people with hearing loss have a better experience while wearing their hearing devices. The very first Ear Gear was created for our founder’s daughter to help secure her hearing aid to her shirt. As we developed our product, we wanted to address three major things.
Our Corded models will let your customers clip their hearing device to their shirt so that if it does fall off while they’re out and about, it will simply dangle harmlessly from your customer’s shirt.
If your clients wear glasses, we also have Eyeglasses models that come with an o-ring to attach their hearing device to the arms of their glasses, keeping them safe and secure.
We believe that audiologists and hearing professionals benefit from providing Ear Gear to their customers. That’s why we launched our new Ear Gear Partner Program earlier this year.
If you’re looking to become more efficient with your time, drive some additional revenue and help your customers who are worried about losing hearing aids, then it’s time to try Ear Gear.